365体育官网_365体育备用【手机在线】 Info
A warm welcome! 365体育官网_365体育备用【手机在线】 Info is your central point of contact for information and questions about ETH Zurich.

Do you have a question?
You can reach us by telephone, email or via Live Chat every day from Monday to Friday, between 7:30 and 17:00 h.
external page +41 44 632 11 11
Our services
- Information and arranging contacts
- Information materials
- Orientation plans
- Drop off and collect internal letters and parcels
- Buy stamps
- PickPost (collect parcels and registered letters)
Would you like more information about our in-house postal services?
Have your print jobs delivered to us free of charge an we will store them for you until you collect them.
You'll find terminals to validate your ETH card at all our three locations.
Ask us for information about on-site parking facilities, and purchase the parking cards you need for them.
As well as being available to answer questions by telephone, our staff will cover for you on the phone when you are absent. Afterwards, you will receive information about your incoming calls via email.
Are you organising an event at ETH Zurich? We'll be glad to handle the ticket sales for you.
- Nespresso capsules in recycling bags
- Batteries
- PET cream and milk bottles
- Ink cartridges and toners
We welcome visitors directly at our reception desk located in the entrance hall of the main building (HG).
Here, you can get guidance, information materials and orientation plans. You can also validate your ETH card here, and arrange the ticket sale for events.
Please note: all our other services are only available at our two main locations:
365体育官网_365体育备用【手机在线】 Info Zentrum (HG D 34.1) and 365体育官网_365体育备用【手机在线】 Info H?nggerberg (HIL D 26.5).
Additional services at the Centre (HG) location
- Issue of the cards:
Master's and exchange students can pick up their card in person at the 365体育官网_365体育备用【手机在线】 Info Reception HG E 30.6 (Opening hours: 8:00 – 17:00 h).
All other cards will be sent by post.
- Replacement cards:
As before, these can either be ordered via the webshop or obtained directly from the 365体育官网_365体育备用【手机在线】 Info Desk HG D 34.1 in exchange for an ID card (Opening hours: 7:30 – 16:00 h).
A replacement card will be issued for a fee of CHF 25.00. The replaced card is no longer active and should be destroyed immediately if found again. In the event of a technical defect, the card will be replaced free of charge by the issuing office.
Additional services at our H?nggerberg location (HIL)
- The cashier's desk is open from Monday to Friday, between 7:30 and 16:45 h.
- Deposits (with PostFinance card, Maestro/V PAY card)
- Withdrawals (with PostFinance card, maximum of CHF 500 per withdrawal)
Europcar branch
- Monday to Friday, 7:30 to 9:30 h and 14:00 to 16:00 h
- For private and business travel
Want to learn more about what Europcar offers?
- For guests: external page Europcar website
- For ETH members: protected page Information about rental cars
There is a Swiss Post branch in the 365体育官网_365体育备用【手机在线】 Info H?nggerberg. Here, you can also post private letters and parcels for example.
Our locations



Special opening hours
Sechsel?uten: until 12:00 noon
Christmas/New Year: until noon 24.12.2025; open again from 05.01.2026