ITS Service Desk

The Service Desk is the gateway to IT services.

Status	Datum	Beschreibung
	11.12.2025 08:03	Login on ETH printers not possible	Detailsadd
Login on ETH printers not possible The login on ETH printers is not possible at the moment. The following error is displayed: "This device is not licensed". Letzte ?nderung: 11.12.2025 11:21
	10.12.2025 16:17	Problems with DFS paths (NAS)	Detailsadd
Problems with DFS paths (NAS) Update 14/12/25 8:30 p.m.: We have been able to restore part of the system. Group shares (\\d.ethz.ch\groups) are available again. Personal user shares (\\d.ethz.ch\users) are still unavailable. Update 13.12.25 4:30 p.m.: Status unchanged, we are continuing to work with the manufacturer on a solution. Update 12/12/25 2:30 p.m.: The problem persists. We are working with the manufacturer to analyze and resolve the issue as a matter of high priority. Unfortunately, we cannot say when the problem will be solved. The following DFS paths are not reachable at the moment and cannot be accessed via NAS. \\d.ethz.ch\groups \\d.ethz.ch\users \\d.ethz.ch\sys Letzte ?nderung: 14.12.2025 20:34

Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.

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