ITS Service Desk
The Service Desk is the gateway to IT services.
Incident reports
Status | Datum | Beschreibung | |
---|---|---|---|
![]() | 10.09.2025 13:49 | Adobe Sign - signature request is not working | Details |
Adobe Sign - signature request is not workingWe are currently experiencing a service outage with Adobe Sign. |
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![]() | 08.09.2025 14:33 | Eduroam login outside ETH | Details |
Eduroam login outside ETHAt present, it is not possible to log in to eduroam at non-ETH institutions via an ETH account. |
Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.
Sysstat disruptions can be subscribed to by e-mail via Sympa, or received separately via SMS alert.
Opening hours
Hotline
Monday to Thursday
07:30 – 17:30On
Fridays, the hotline closes one hour earlier.
Special closing times & public holidays
Service desk at HG E 11
Monday to Friday
09:30 – 11:00
13:30 – 16:00
Information on how to get here
ITS Service Desk:
Submit a support request to the Service Desk (Smartdesk)