ITS Service Desk
The Service Desk is the gateway to IT services.
Incident reports
| Status | Datum | Beschreibung | |
|---|---|---|---|
 | 22.10.2025 16:26 | "Modify NAS Share" currently unavailable in the IT Shop. | Details |
"Modify NAS Share" currently unavailable in the IT Shop.The IT Shop request offering "Modify NAS Share" is currently unavailable due to a technical issue. The problem is being worked on, and efforts are underway to make the offering available again as soon as possible. |
|||
| 22.10.2025 10:25 | IAM Webcenter (password.ethz.ch) not reachable | Details |
IAM Webcenter (password.ethz.ch) not reachableIAM Webcenter (password.ethz.ch) not reachable at the moment. |
|||
Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.
Sysstat disruptions can be subscribed to via Sympa.
Opening hours
Hotline
Monday to Thursday
07:30 – 17:30On
Fridays, the hotline closes one hour earlier.
Special closing times & public holidays
Service desk at HG E 11
Monday to Friday
09:30 – 11:00
13:30 – 16:00
Information on how to get here
ITS Service Desk:
Submit a support request to the Service Desk (Smartdesk)