Psychological counselling for employees

Scientific and technical-administrative employees as well as apprentices who are facing mental health challenges can seek support at the Institute of Applied Psychology (IAP) at ZHAW. The IAP is an external service that offers advice/short sessions with a focus on guiding people towards solutions and resources. Sessions can be conducted anonymously, via phone or computer, or in person.

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Many people face psychological challenges at some point in their lives. Mental distress can affect everyone, and the phenomenon is currently on the rise. This was especially true in the corona era: from remote working to social distancing to new uncertainties, our daily lives and working situations have undergone enormous changes. With these various challenges now being the norm, mental health and personal well-being are more important than ever. This is why ETH recommends seeking out support during difficult phases, times of stress or crisis situations.

Employee health is very important to ETH Zurich, which has prompted the university to invest in mental health initiatives for staff. Scientific and technical-administrative employees who are facing mental health challenges can seek support – anonymously if they wish – at the Institute of Applied Psychology (IAP) at ZHAW.

 

Kontakt IAP

ZHAW Applied Psychology | Lagerstrasse 45 | 8004 Zurich | external page Map

Reception opening hours: Mon–Fri: 8.00 a.m. – 5.00 p.m.

Counselling hours Mon–Fri: 8.00 a.m. – 6.00 p.m

 | +41 58 934 83 30 | external page Website

Note: To facilitate making an appointment, please provide a telephone number where the IAP can easily reach you.

Psychological counselling service

Employees who are dealing with mental health challenges can get in touch with the Institute of Applied Psychology (IAP) at ZHAW for counselling.

The IAP offers easy-to-access counselling services, including short sessions, with a focus on directing people towards solutions and resources. This helps employees effectively confront their stressors and deal with them positively over the long term, thereby maintaining or recharging their ability to perform in the workplace. Recognising and addressing psychological stress early on allows for quick interventions, which aids in the prevention and early diagnosis of mental illness.

The counselling team at IAP consists of skilled, experienced, Swiss-licenced psychotherapists and psychologists specialised in their subfields.

Typical situations where people seek counselling:

  • Feeling overwhelmed at work
  • Dealing with fear and uncertainty
  • Dealing with stress
  • Difficulties in one's personal life
  • Dealing with staff who are facing mental health issues

About the counselling service

Easy to access and confidential

The IAP offers conventional face-to-face counselling as well as telephone and video chat sessions. Counselling is available at any time without delay and with no restrictions on location. Written inquiries are answered within 24 hours. Depending on the urgency of the situation, people usually receive an appointment during the current or following week. All counselling matters are handled with the highest level of confidentiality.

Focus on resources and solutions

The IAP takes an approach that makes people aware of their own resources and options. The primary focus is on how people can implement new insights in their personal lives and at the workplace.

Evaluation and quality control

Because IAP's counselling service is part of the university system, the university community can rest assured that the highest quality standards are in place. The counselling services on offer are based on scientific findings and make use of methods recognised by the scientific community. Furthermore, IAP ensures the quality of its counselling services via continuing education, supervision and intervision-based knowledge sharing.

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