De-escalating language – staying in dialogue
Table of contents
Words, expressions, and reactions can block clarification and fuel tensions – or they can invite people to stay in the conversation and work through the problems. Psychotherapist Manfred Prior recommends the deliberate use of unblocking words in conversations and written communication; he calls these options ?MiniMax Interventions?.
Method
Source
Prior, M. (2023): Minimax-Interventionen (19. Aufl.). Heidelberg: Carl Auer.
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