Data Protection
E-Mail to Service Desk and SmartDesk
At the Service Desk, AI mechanisms are used to support inquiries via e-mail and SmartDesk. The software is provided by the company external page OMQ GmbH.
FAQ
The FAQ software used is provided by the company external page OMQ GmbH. The software and the data are subject to the GDPR. No personal data is collected.
Chat and Chatbot
The chatbot software used is provided by the company external page OMQ GmbH. The chat software is supplied by external page Userlike. The software and the data are subject to the GDPR. For the chat, the chat history, as well as the chosen name and e-mail address, are stored. This data is not shared.
Further Links
General Privacy Policy of ETH