ITS Service Desk
The Service Desk is the gateway to IT services.
Incident reports
| Status | Datum | Beschreibung | |
|---|---|---|---|
 | 31.10.2025 09:15 | Confluence and login | Details |
Confluence and loginFollowing the latest Confluence security update, a plugin for license and user management is no longer working. |
|||
Security: In this section you will find all security-related reports and announcements, as well as IT service notices presented in a clear and accessible format.
Sysstat disruptions can be subscribed to via Sympa.
Opening hours
Hotline
Monday to Thursday
07:30 – 17:30On
Fridays, the hotline closes one hour earlier.
Special closing times & public holidays
Service desk at HG E 11
Monday to Friday
09:30 – 11:00
13:30 – 16:00
Information on how to get here
ITS Service Desk:
Submit a support request to the Service Desk (Smartdesk)